- Privacy Statement
SM Family Entertainment Center Inc. (SM FECI), the business unit which handles Sky Ranch, SM by the Bay Amusement Park and SM Storyland, including its parent company, subsidiaries, affiliates, and related companies, collect, process and store personal data about you when you avail of their products and services, including its websites and mobile applications, participate in their events, apply for a job with them, or enter into any contract with them (“Services”), provided that you have given your express consent.
- Collection of Personal Data
SM FECI collects information you provide directly to it, such as when you buy tickets, attend or participate in any of its events, respond to a survey, register, create or modify your accounts in any of its websites and/or mobile applications, contact customer support, apply for a job with them, enter into any contract with them or otherwise communicate or interact with SM FECI (the “Event”).
The following personal data may be collected: your name, age, nationality, civil status, mailing address, email address, phone number, credit card information or other details to help you with your experience.
- Use and Processing of Personal Data
SM FECI may use and process the personal data collected about you to allow you to participate in the Event, other similar events to be held by SM FECI, including the publication of your name should you win the same, and other discounts, promos, sales, advertisements, marketing activities and commercial communications of the SM FECI, including direct marketing. At all times, your personal data shall not be used or processed for any purpose that is contrary to law, morals, or public policy.
- Sharing of Personal Data
SM FECI may share personal data between and among the entities comprising the same to enable them to provide you personalized Services. SM FECI may also share personal data with vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on behalf of SM FECI. If and when it becomes necessary, a data sharing agreement shall cover any sharing of data between and among the SM FECI and/or its vendors, consultants, marketing partners, and other service providers. SM FECI may also share information in accordance with any order from any relevant government agency as provided by law.
- Storage and Protection of Personal Data
SM FECI has instituted policies and procedures which intend to protect personal data which it has collected and continues to collect. These include securing any document containing personal data, requiring the execution of non-disclosure agreements by its employees, consultants, vendors, suppliers and contractors, among others.
SM FECI’s websites are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to said website as safe as possible. SM FECI also uses regular Malware Scanning. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the personal data confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. SM FECI implements a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
While there will always be a risk of unauthorized disclosure of personal data, SM FECI believes that the foregoing safeguards are sufficient to prevent the occurrence of such risk and is committed to updating and improving such safeguards in order to protect your personal data in compliance with the Data Privacy Act.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.
- Your Rights under the Data Privacy Act
As a data subject, you have the following rights under the Data Privacy Act:
- You have the right to object to the processing of your personal data. You will be given an option or opportunity to withhold your consent to the processing of your personal data whenever the SM FECI communicates with you or by notifying our Data Protection Officer;
- You have the right to have reasonable access to your personal data by notifying our Data Protection Officer;
- You have the right to rectify or correct any inaccuracy or error in your personal data by submitting your request for rectification or correction to our Data Protection Officer;
- You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data in accordance with the requirements of the Data Privacy Act. Please notify our Data Protection Officer if you wish to exercise this right;
- You have the right to obtain a copy of your data in an electronic or structured format if the same is processed by electronic means and in a structured and commonly used format by submitting your request to our Data Protection Officer; and
- You have the right to be indemnified if you incur damages due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal data.
- Contacting Us
- Title/Designation: Data Protection Officer
- Postal Address:Family Entertainment Center, Inc. SM Prime Holdings, Inc.
10/F Mall of Asia Arena Annex BuildingCoral Way cor. J.W. Diokno Boulevard,Mall of Asia Complex, 1300 Pasay City, Philippines
- Telephone Number: +63 2 8 8317000
- Email Address: firstname.lastname@example.org
By signing the accompanying sign-up sheet or ticking the “Agree” button if your personal data was collected manually or electronically, respectively, you are expressly giving your consent to the collection, processing and storage of your personal data as provided herein.